• Tony Gosselin

The Ultimate Guide to creating an awesome Slack Workspace in 5 Easy Steps

There’s no place like home, so let Slack be the new home for your business’s on-the-fly communications. Fresh off the tail-end of their $20 Billion IPO on June 20, 2019, Slack, Inc. is the premier web and mobile hub for organizing chat, code, images, and videos all in one place. The platform centralizes team correspondences and streamlines file or code sharing with specific APIs that are superior to old-fashioned email. In addition, all your content is searchable in one platform. Colleagues can correspond one-to-one or in private groups. Finally, integration with other services like Trello, HelpScout, Google Drive and Github in an application that can be used any time, anywhere has revolutionized the office workflow. In this article, we will cover how to set up a Slack workplace for your business requirements.

Step 1: Navigate to slack.com/create by clicking the link provided and enter your business email address. When you have finished typing, click Next.

Step 2: Check your email for a 6-digit confirmation code, then give your new workspace a team or company name and a project name then click Next.

Step 3: Add coworkers' email addresses if you're ready to invite others. Otherwise, select skip for now. Later, you can use the “Invite People” button to email further members about joining the group. Click See Your Channel in Slack to visit your workspace.

Step 4: Create a new channel for your workspace to organize chats by topic or project. Slack allows you to create private groups or one-on-one correspondences. Channels allow you to categorize the conversations you have in your workspace so that your team can stay on topic and to properly document all communication.

Slack combines the best of instant digital communications in a professional setting. Let the cumbersome system of email chain upon email chain be a thing of the past. Give it a try for yourself and reap the benefits of a centralized communication app!

For further information concerning setup from the Slack website, click here. (https://get.slack.help/hc/en-us/articles/206845317-Create-a-Slack-workspace) You are now part of Slack!

Bonus read: Make the most of your Slack workspace with Slackalytics (https://github.com/NicoMiceli/slackalytics). Slack has around 400,000 premium accounts in its million-plus user base although it's safe to say that not very many of the companies paying for the service have an in-depth understanding of how their coworkers are implementing this burgeoning technology. Look no further than Slackalytics, a machine learning algorithm that delivers a wealth of knowledge about team interactions.

Slackalytics is a "simple, open-source bot for analyzing Slack messages," that was built to go above and beyond the baseline analytics offered by standard Slack. To quote one of its creators, Nico Miceli, a Google Engineer Lead for Google Analytics, and cofounder Joe Zeoli (https://github.com/jzeoli), "When my team began using Slack, I needed to get the numbers." Miceli also consults technology for Team Demystified, and in a blog post on Tuesday answered the question "Which clients are contacting us most frequently? When are they getting in contact with us? More importantly, who talks the most and uses the most emojis?" Now in its beta trial phase, the tool leverages the Slack Real Time Messaging API to examine messages from Slack using diction analysis by tracking word and symbol usage.

Slackalytics has six critical measurements it uses to understand your team’s data: word count, exclamation count, question count letter count, emoji count, and ellipses count (You know that friend who always uses them…!).

Next, with the Google Analytics Measurement Protocol, Slackalytics can send the data to a Google Analytics account. At that point, company leaders can supervise and understand it within the Google Analytics standard UI or using the Google Analytics Core Reporting API. When you are finished uploading, Google Analytics Spreadsheets can create a spreadsheet for later retrieval.

Slackalytics is an open-source, node.js software that any developer can customize to their own taste and desires by forking the project on GitHub and adding metrics to his or her heart's content. It is not confined solely to Slack, either; really, the algorithm can be implemented for any texting app that has a real-time API, Zeoli said. For more information, the founders have provided an in-depth tutorial (http://nicomiceli.com/slackalytics/) for non-developers to set up their own versions of this bleeding-edge analytics powerhouse.

If you found this tutorial immensely useful or have any questions and concerns, please reach out to a member of our team at a team@penngo.com or you can schedule a meeting here with one of our team members.

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